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Questions tab: what customers are actually asking

Go to Apps → Vosaire: AI Chatbot & Sales → Analytics → Questions. On the Starter/Trial plan, every section here is locked behind an upgrade.

Questions tab showing the Top questions table with ask counts and status, on an unlocked plan

What each section shows once unlocked

  • Top questions (Question Analytics) — the questions customers ask most often, so you know exactly what to prioritize in your training data.
  • Unanswered questions (Unanswered Questions Report) — questions Vosaire couldn't answer, the single most direct signal of a training gap.
  • Conversation topics (Topic Analytics) — conversations grouped by theme, useful for spotting patterns across many individual questions (e.g. a spike in shipping-related conversations after a carrier delay).

Why this tab matters more than it might seem

Of everything in Analytics, Unanswered questions is arguably the highest-leverage report for improving Vosaire over time — it points directly at where to add or fix a Source, rather than guessing. If you're deciding which paid analytics feature to prioritize, this is usually it.

See Plans and what they unlock for which plan includes Question Analytics.