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The Vosaire Blog

Practical guides on AI customer support, ticket deflection, and building a helpdesk that runs itself.

automationAI Inbox ReplyhelpdeskAIcustomer supportShopifye-commercesetup guide
AI Inbox Reply: How to Auto-Draft Helpdesk Tickets Without Losing Quality
FeaturedAI Inbox Replyhelpdesk

AI Inbox Reply: How to Auto-Draft Helpdesk Tickets Without Losing Quality

AI Inbox Reply drafts responses to every incoming support ticket using your knowledge base. Here's how to configure it, set quality thresholds, and avoid the mistakes that produce generic, unhelpful drafts.

5 min read

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How to Reduce Support Tickets by 60% with AI
AIcustomer support

How to Reduce Support Tickets by 60% with AI

Most support tickets are the same 20 questions asked 1,000 times. Here's how to identify them, train an AI on your answers, and deflect them automatically — without frustrating your customers.

6 min
The Complete Guide to Adding an AI Chatbot to Your Shopify Store
Shopifye-commerce

The Complete Guide to Adding an AI Chatbot to Your Shopify Store

Step-by-step: how to train an AI on your Shopify product catalogue, policies, and order data — and deploy a support AI agent that handles WISMO queries, returns, and product questions automatically.

8 min

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