Answer “will it fit” before the order ships
Vosaire answers dimension, material, and assembly questions from your real catalog, gives honest shipping timelines for bulky items, and closes hesitant sales with a real discount code.
What actually drives support in a home & garden store
"Will it fit" is asked before almost every large-item purchase
A guessed dimension becomes a costly return, not a sale
Bulky items ship on a different timeline than a generic "2–5 days"
A damaged-in-transit claim needs details captured accurately, fast
A real answer to “will it fit through my door”
Vosaire answers from the dimensions, materials, and assembly notes you've actually documented for each product — not a generic spec sheet a customer has to go find themselves.
- Answers from your real catalog dimensions and material details
- Handles follow-up questions about the same item in the same reply
- Never invents a measurement that isn't in your catalog
Aria Sofa — 3 Seater
“Tightest dimension is 28in — should clear a 30in doorway.”
Real delivery timing for bulky and freight items
A sofa doesn't ship like a t-shirt. Vosaire gives the actual delivery window you've set for that product or shipping method, not a generic default that sets the wrong expectation.
- Real shipping timelines per product or method, not a blanket estimate
- Live order and shipment status pulled from Shopify
- Flags low stock honestly instead of letting a customer order something that's gone
Freight delivery
7–10 business days · tracking included
Real timing, not a generic "2–5 days" default
One agent, every language and channel
Home and garden shoppers research for days before buying — Vosaire is the same trained agent across your widget, Gmail, and WhatsApp, replying in whatever language the shopper writes in.
- Detects and replies in any language automatically, no setup
- Same catalog and order data on every channel — never a different answer twice
- Instagram DM is planned, not live yet — see the FAQ below
Widget · Gmail · WhatsApp · Telegram
One trained agent — same catalog and order data everywhere
A real conversation, fit to delivery
From install to answering customers
Same day
Install & auto-train
Vosaire trains itself on your products, pages, and policies the moment you install — no manual setup.
A few minutes
Connect your channels
The storefront widget is live instantly. Gmail, WhatsApp, and Telegram each connect in minutes, no developer needed.
Live
Answering real questions
Most merchants are live answering real customer questions the same day they install.
Everything else it handles, out of the box
- Generates a real discount code on the fly to close a hesitant sale
- Flags low stock in the conversation itself — "only 2 left," not a guess
- Handles cancellation, return, and damage-claim intake — captures details, never auto-approves
- Escalates to your team with full context when it's genuinely unsure
Frequently asked
Can it answer dimension and measurement questions?+
Yes — it answers from your real catalog, so if you've documented dimensions, materials, or assembly details, it can answer directly instead of pointing a customer back to a spec sheet.
Can it explain shipping times for large or bulky items?+
Yes — it gives the real delivery timeline you've set for that product or shipping method, rather than a generic "2–5 days" that doesn't apply to freight items.
Can it help if an item arrives damaged?+
It captures the order, the issue, and contact details and routes it to your team — it never auto-approves a replacement or refund itself.
Can it offer a discount to close a sale?+
Yes — you set the discount type, amount, and limits, and it applies your rules rather than inventing its own offer.
Does it work in languages other than English?+
Yes — it detects the language a shopper writes in and replies in kind, automatically, no setup required.
