Everything included to run AI support
across every channel.
Deploy an AI agent on your website, automate Gmail replies, manage WhatsApp and Telegram — one agent, one platform, one flat price. Here's everything it includes.
Train on every source your customers ask about
From website URLs to PDFs to Notion pages — index everything and keep it current automatically. No developer needed.
Your entire knowledge base, indexed in minutes
Paste a URL, upload a PDF, connect Notion or Google Drive. Vosaire crawls, extracts, and embeds your content automatically. Sources sync on a schedule so your answers are always based on the latest version — no manual updates, no copy-paste.
- Website URL crawling with smart content extraction
- PDF, Word, CSV, HTML, and plain text upload
- Notion, Google Drive, YouTube, and HelpScout import
- Shopify product catalog and ticket history sync
- Scheduled auto-sync on daily, weekly, or custom cadence
PDF & Document Upload
Upload manuals, help docs, or any PDF. Content is extracted and indexed automatically, searchable from the first conversation.
Scheduled Auto-Sync
Set a sync schedule and forget it. Vosaire re-crawls your sources automatically so answers always reflect your latest content.
FAQ Builder
Create structured Q&A pairs for precise, controlled answers to your most common questions — policies, pricing, and procedures.
Knowledge Search
Test exactly what your knowledge base knows from the dashboard. See which sources are cited for any answer in real time.
One agent. Every channel your customers use.
Website chat widget, Gmail, WhatsApp, Telegram, and your helpdesk — all connected to the same AI agent, all manageable from one dashboard.
Deploy once. Reach every channel.
Your knowledge base is the brain. Channels are how that brain reaches customers. Connect your website widget, Gmail inbox, WhatsApp Business number, or Telegram — then set routing rules to control which agent responds, in what mode, on which channel.
- Website widget, Gmail, WhatsApp Business, Telegram
- Routing rules: match by keyword, sender domain, language, or business hours
- Draft mode — AI writes the reply, human reviews and sends
- Auto-send for confident, high-frequency questions
- Fallback to human escalation when confidence is low
Routing Rules
Match incoming messages by keyword, sender domain, language, or business hours. The first matching rule wins — assign a different agent, switch reply mode, or skip AI entirely.
Draft Mode
AI writes the full reply. Your team reads it, edits if needed, and sends. One click per ticket instead of writing from scratch.
Auto-Send Mode
For questions you trust the AI to handle — FAQ lookups, policy questions, order status — set it to send automatically without human review.
Connect everything. Native, Zapier, or API.
Core channels, helpdesks, and knowledge sources connect natively. For custom workflows, Zapier, n8n, Make, and the public REST API connect you to 6,000+ other tools.
Native helpdesk integrations — FreeScout, Zendesk, Gorgias, Freshdesk
Connect your existing helpdesk in minutes from the Integrations tab. Vosaire reads incoming tickets, drafts replies in your helpdesk interface, and syncs conversation history back — all without leaving your existing workflow.
- FreeScout — full mailbox sync with AI reply drafting
- Zendesk, Gorgias, and Freshdesk integration on Growth+
- Bidirectional sync — conversation history and status updates
- Webhooks to trigger any external workflow on any event
- REST API for custom integrations and data export
Shopify Integration
Sync your Shopify product catalog and connect the widget directly to your store. Order questions, product details, and return policies — answered automatically.
Webhook Automations
Trigger any external system when a conversation event happens — new lead, escalation, sentiment flag, or conversation end.
REST API Access
Full programmatic access to your AI agents, conversations, leads, and analytics. Build custom dashboards or integrate Vosaire into your existing stack.
Custom API Tool Builder
Build no-code API tools that let Vosaire call your own endpoints mid-conversation — check order status, look up account info, or trigger actions.
Finally know what your customers are really asking
Every conversation is an insight. Vosaire surfaces the patterns, gaps, and risks that manual ticket reviews miss.
The insights dashboard your support team has been missing
See every question your AI agent answered, every one it couldn't, and how customers felt about each conversation. The insights tab replaces a week of manual ticket analysis with a single dashboard. Know exactly what to fix — and prove that fixing it worked.
- CSAT ratings collected automatically after conversations
- Sentiment analysis and emotion breakdown per conversation
- Unanswered questions report — see exactly what to add to your docs
- Source performance analytics — which content helps the most
- Topic clustering groups conversations by theme automatically
Churn Risk Scoring
Vosaire scores each conversation for churn risk based on sentiment and language. Your CS team gets alerted before the cancellation request arrives.
Sentiment Analysis
Every conversation is scored for positive, neutral, or negative sentiment with emotion breakdown. See CSAT trends over time by source or topic.
AI Topic Clustering
Vosaire automatically groups conversations by topic so you can see trends without reading individual tickets. Spot spikes before they become crises.
Analytics Date Range & History
Filter all analytics by custom date range. Plans from Solo+ include 14 to 90 days of history — Business plans store up to 90 days.
Source Conflict Detection
Vosaire automatically flags when two knowledge sources give contradictory answers — like two different prices for the same plan. Resolve in one click by picking which source is correct.
A chat experience your customers actually enjoy
Fully customizable, fast-loading, and accessible. Embed on any website with one line of code.
One line of code. Infinite customization.
Embed the Vosaire widget on any website, Shopify store, or custom app with a single script tag. Customize colors, logo, greeting message, conversation starters, and widget position — all from the dashboard with no code changes required.
- Custom colors, logo, and widget branding on Growth+
- Remove 'Powered by Vosaire' on Business Plus
- Conversation starters and quick action buttons
- Lead capture form — collect name, email, and custom fields
- Business hours settings and offline messages
Voice Input
Let customers speak their question instead of typing. Vosaire transcribes using the Web Speech API and processes it like any text query.
Booking Link Integration
Connect Calendly or Cal.com directly in the chat widget. Customers can schedule a call without leaving the conversation.
Quick Action Buttons
Add custom action buttons to the widget — 'Track my order', 'Start a return', 'Book a call'. One tap triggers the right flow instantly.
Password-Protected & Private AI Agents
Restrict your AI agent to logged-in users or protect it with a password. Perfect for internal wikis, client portals, or invite-only support.
Fine-tuned AI. Build your own tools.
Tune how your AI agent responds. Build no-code API tools that let your AI agent take real actions.
Custom API tools — let your AI agent call any endpoint
Build no-code API connections that let Vosaire call your own systems mid-conversation. Check order status, look up account info, trigger refunds, or query any internal API. Define the tool once, and the AI agent uses it whenever it's relevant — automatically.
- No-code tool builder — define endpoint, params, and response handling
- AI Agent selects and calls the right tool automatically
- Pass context from the conversation as API parameters
- Works with any REST endpoint — internal or external
- Up to 1,000 tool connections on Business plans
Temperature Control
Fine-tune response creativity per AI agent. Conservative for policy answers, creative for product recommendations.
Brand Dictionary
Define how Vosaire talks about your brand — correct product names, tone preferences, and words to always avoid. Applied to every response.
Train from Real Conversations
Mark good and bad responses directly in the conversation history. Vosaire learns from your corrections and improves over time.
Improve Responses
When an AI agent answer misses the mark, correct it once in the Improvements tab. The revised answer is added as a high-priority FAQ and surfaces first in future similar questions — the loop closes automatically.
AI Conversation Summarizer
Summarize any support thread in two clicks. The AI reads the full conversation and returns a 2-3 sentence summary covering what the customer needed and how it was resolved — perfect for handoffs and audits.
Conversational & Global Memory
Two-layer memory system: conversational memory keeps the last 20 messages so follow-up questions always work, and global memory distils past corrections and open gaps into every future conversation automatically.
Hybrid Retrieval — Vector + Keyword
Every answer is retrieved using a blend of semantic vector search (70%) and BM25 keyword matching (30%), with HyDE generating a hypothetical answer before embedding to dramatically improve vocabulary coverage.
AI Re-ranking
On Business+ plans, Vosaire retrieves the top-20 candidate chunks then runs a second LLM pass to score and re-rank them, returning only the 5 most relevant before generating the answer.
Built for teams. Secured for the enterprise.
Multi-workspace support, per-agent access control, full audit logging, and rate limiting built in at every plan.
Multiple workspaces, per-agent access, full control
Organize your AI agents across workspaces — by client, brand, or product line. Assign team members to specific AI agents with scoped permissions so they only see what they need. Every change is logged in the activity audit trail.
- Multiple workspaces — up to unlimited on Business Plus
- Per-agent role assignment — editors, viewers, admins
- Full team activity and audit log on Business plans
- Agent cloning — duplicate a working AI agent and customize it
- Rate limiting and spam protection on all plans
Domain Restrictions
Lock your AI agent to only run on approved domains. Prevent unauthorized embedding or API access from outside your allowed websites.
Activity Audit Log
Every configuration change, team member action, and knowledge source update is logged with timestamp and user. Full accountability at every level.
Agent cloning
Duplicate a fully configured AI agent in one click — knowledge base, settings, and tools included. Perfect for onboarding new clients or testing changes.
Team Member Management
Invite team members, set their roles, and manage access across the organization. Revoke access instantly when someone leaves the team.
See every feature live in your account
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