Channels

Connecting Gmail, Telegram, and WhatsApp.

Channels overview: replying beyond the storefront widget

Connect Gmail, Telegram, or WhatsApp so Caro can reply to customers outside the widget.

Let Caro reply to support emails sent to a Gmail inbox — a one-click Google sign-in.

Create a bot with @BotFather, paste its token in, and Caro replies through it.

The most involved channel setup — needs your own Meta Business app and phone number.

Once connected, a channel shows up as a row you can reconfigure or disconnect.