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Beauty & Skincare

Turn shade and ingredient questions into sales

Vosaire answers from your real catalog the moment a shopper asks about skin type, shade, or ingredients — then closes the sale with a real discount code, without ever leaving the chat.

Skincare bottles and a cosmetic jar arranged on a marble surface
The reality

What actually drives support in a beauty store

Shade and skin-type questions repeat, hour after hour

A wrong-shade guess becomes a return, not a sale

Routine-building customers want a real answer, not a quiz

DMs move faster than a support queue can keep up with

Product matching

Match a shade or skin type instantly

A shopper describes their skin — oily, dry, sensitive — and Vosaire matches it to a real product from your catalog, not a generic quiz result.

  • Answers from your actual product descriptions, not a canned script
  • Handles follow-up questions about the same product in the same reply
  • Never invents a product or ingredient that isn't in your catalog

Skin type

DryOilyComboSensitive

ClearGlow Mattifying Serum

Matched for oily/combo skin

Closing the sale

Close a hesitant sale with a real discount code

When a shopper is on the fence, Vosaire can generate a genuine, one-time discount code on the spot — not repeat a stale promo they've already seen.

  • You set the discount type, amount, and limits — it applies your rules
  • Never offered on every conversation, only when it's likely to close
  • The same code works at checkout, same as any other Shopify discount

Code applied

GLOW10

10% off · one-time use · new customers

Generated live, not a stock promo code

Everywhere, every language

One agent, every language and channel

Beauty brands sell internationally and get DMs everywhere — Vosaire is the same trained agent across your widget, Gmail, and WhatsApp, replying in whatever language the shopper writes in.

  • Detects and replies in any language automatically, no setup
  • Same catalog and order data on every channel — never a different answer twice
  • Instagram DM is planned, not live yet — see the FAQ below

Widget · Gmail · WhatsApp · Telegram

ENDEFRESPT-BRNL

One trained agent — same catalog and order data everywhere

See it in action

A real conversation, start to close

Aria SkincareOnline now
Message Aria Skincare
How it works

From install to answering customers

1

Same day

Install & auto-train

Vosaire trains itself on your products, pages, and policies the moment you install — no manual setup.

2

A few minutes

Connect your channels

The storefront widget is live instantly. Gmail, WhatsApp, and Telegram each connect in minutes, no developer needed.

3

Live

Answering real questions

Most merchants are live answering real customer questions the same day they install.

Also included

Everything else it handles, out of the box

  • Live order tracking and shipment status, pulled from Shopify
  • Escalates to your team with full context when it's genuinely unsure
  • Flags low stock in the conversation itself — "only 3 left," not a guess
  • Captures interest on a sold-out product and follows up when it's back
Questions

Frequently asked

Can it recommend the right product for a customer's skin type?+

Yes — it answers from your real catalog, so if your product descriptions cover skin type, shade range, or ingredients, it can match a customer to the right one instead of guessing.

Does it know our ingredients and routines?+

It trains on your store's products, pages, and any FAQ or documents you add — so ingredient lists, routine guides, and usage instructions you've published are all things it can answer from.

Can it handle Instagram DMs?+

Not yet — Instagram DM is a planned channel, not live today. Right now it answers on your storefront widget, Gmail, and WhatsApp, which covers most beauty brands' DM-heavy support load already.

Can it offer a discount to close a sale?+

Yes — you set the discount type, amount, and limits, and it applies your rules rather than inventing its own offer.

Does it work in languages other than English?+

Yes — it detects the language a shopper writes in and replies in kind, automatically, no setup required.