Sales & Support Actions

Every action your agent can take.

Actions overview: giving your agent things to do

Sources give Caro knowledge — Actions give it the ability to actually do things in Shopify.

Shows real, live product cards in chat instead of Caro describing items from memory.

Four Pro-plan actions that let Caro move a conversation toward a real sale.

Real order status and real stock levels, answered directly from Shopify instead of guessed.

Let customers start a cancel or return request in chat, flagged for your team to action.

Save a summary of what happened in chat directly onto the Shopify customer profile.

Connect a conversation to your own automations — a Shopify Flow today, your own systems soon.

Collect contact details in chat, and surface custom Shopify metafields to the AI.