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Training & Knowledge Base
Sources, custom sources, sync, and best practices.
How Caro trains on your store data automatically
What Caro pulls from your store by default, and how to control sync frequency.
Custom sources: adding URLs, FAQs, and files
The 8 ways to add extra training content beyond your store data, and when to use each.
Sync frequency: Automatic vs. Manual
When to let a source re-sync itself, and when to keep it manual.
Editing and removing sources
Custom sources can be re-synced or deleted — there's no in-place edit, so here's the right way to update one.
How Caro uses your training data to answer questions
Why more sources means better answers, and how Caro decides what to say.
Troubleshooting a source that failed to sync
What to check when a source's Status shows an error instead of Active.
Best practices for training content
A quick checklist for getting Caro to answer accurately from day one.