Sub-processors
Last updated: October 31, 2026 · Version 1.0
Who helps us run the AI Chatbot
These companies process personal data for Vosaire's AI Chatbot, both the edition for any website (app.vosaire.com) and the Shopify app. Each is bound by a data processing agreement or its own API terms. Our other apps list theirs in the Privacy Policy.
Hetzner Online
Hosting of the servers and database
Data: All data the chatbot stores
Location: Germany
Used by: Both
Cloudflare (R2)
Storage of uploaded files and images; encrypted database backups
Data: Files you upload, bot avatars, encrypted copies of the database
Location: United States / global
Used by: Both
Amazon Web Services (SES)
Sending emails (sign-in, billing, chat summaries, notifications)
Data: Account email address, email content, which can include lead details in chat summaries
Location: United States (us-west-1)
Used by: Both
OpenAI
Writing the bot's answers and turning knowledge into searchable form (embeddings)
Data: Your knowledge content, visitor messages and the conversation so far
Location: United States
Used by: Both
Anthropic
Writing the bot's answers when a Claude model is chosen
Data: Your knowledge content, visitor messages and the conversation so far
Location: United States
Used by: Both
Google (Gemini API)
Writing the bot's answers when a Gemini model is chosen
Data: Your knowledge content, visitor messages and the conversation so far
Location: United States
Used by: Both
Tavily
Web search, only for bots where the web search tool is turned on
Data: The search query the bot sends
Location: United States
Used by: Both
Google (Sign-in, Drive, Gmail)
Sign in with Google; reading Drive files you choose; the optional Gmail channel
Data: Your Google account name and email; the files or emails you connect
Location: United States
Used by: Both
Notion
Reading the Notion pages you choose as knowledge
Data: Content of the pages you connect
Location: United States
Used by: Website chatbot
Dodo Payments
Merchant of record for international subscriptions
Data: Name, email, billing address; card details are handled by Dodo, never by us
Location: India / United States
Used by: Website chatbot
Razorpay
Subscription payments in India (INR)
Data: Name, email, billing details; card and UPI details are handled by Razorpay, never by us
Location: India
Used by: Website chatbot
Shopify
The platform the Shopify app runs on; app billing
Data: Store data read through Shopify's APIs
Location: Canada / global
Used by: Shopify app
When this list changes
We email account owners at least 14 days before a new sub-processor starts handling their customers' data. If you object on reasonable data-protection grounds, tell us at privacy@vosaire.comwithin that time; if we can't address it, you can cancel the affected service without penalty.
International transfers are covered in our Data Processing Agreement and Section 5.10.6 of the Privacy Policy.