Create a WhatsApp AI Agent for Your Store
Vosaire shows up as a real, saved contact in your customers' WhatsApp — not a popup they have to notice. They open a chat with your store the same way they'd message a friend, and get a real answer instantly, from your actual catalog and orders.
One trained agent. Unlimited WhatsApp numbers.Why merchants add WhatsApp
- A WhatsApp message expects a reply in minutes, not next business day
- Your store shows up as a real, saved contact — not a popup a shopper has to notice
- Left unanswered overnight or on weekends, that expectation breaks
- Vosaire answers instantly, using the same catalog and order data as your storefront
Everything Vosaire does on WhatsApp
Support
- Order status and shipment tracking, pulled live from Shopify
- Product Q&A from your real catalog — sizing, stock, specs
- Store policy answers — returns, shipping, warranty
- Escalates to your team with full context when it's genuinely unsure
Sales
- Notices a mentioned need and recommends real products, unprompted — with real photos, not just text
- Generates a real discount code on the fly
- Remembers everything a customer says they want across the chat and bundles it into one real checkout link — no cart button needed
Scale & control
- Connect as many WhatsApp numbers as you run — no cap on how many you add
- Route by a specific customer's number, message content, language, or business hours/day/time
- Send the match to a specific agent, a different reply mode, a tag, or straight to a human
- Rotate your webhook verification token anytime — no need to reconnect the whole channel
Real settings, shown one at a time
Route every conversation exactly where it should go
Not every WhatsApp message should land in the same place. Match on what the customer wrote, their language, or the time of day — then send it to a specific agent, a different reply mode, a tag, or straight to a human.
- Condition fields: message content, sender's number, language, business hours, day/hour
- Actions: switch agent, change reply mode, add a tag, skip the AI and escalate, or notify your team
- Rules run in order, first match wins — no conflicting overlaps
Auto-reply, Draft mode, or a clean security reset
Start cautious with every reply reviewed by a teammate first, then flip to Auto-reply once you trust the accuracy — per WhatsApp number. If your webhook token is ever exposed, rotate it without touching the rest of the connection.
- Draft mode: every AI reply waits for a teammate's approval before it sends
- Auto-reply: sends the moment it has a confident answer
- Rotate your Meta verification token anytime — no reconnect required
Reply mode
Sends the moment it has an answer — or switch to Draft so a teammate approves every reply first.
Webhook token
••••••••••42f1
A real WhatsApp conversation
Aria Apparel
online
J. Martins
Thank you so much!
R. Chen
Got it, appreciate it
Priya K.
Perfect 👍
Aria Apparel
online
What you need to connect it
- 1A Meta Developer app and a WhatsApp Business Account
- 2A registered business phone number and business profile
- 3A permanent access token and App Secret, generated from that Meta setup
- 4Pick Auto-reply (sends immediately) or Draft (a teammate reviews first) — Draft is the safer starting point for a brand-new connection
The most involved of the three channel setups, since WhatsApp Business requires its own Meta infrastructure Vosaire can't create for you — a full setup guide and support walk you through it either way.
Frequently asked
Do I need a developer to connect WhatsApp?+
No — but it's the most involved of the three channel setups, since WhatsApp Business requires its own Meta Developer app and Business Account. Vosaire's setup guide walks through it, or you can schedule a call with support.
Can I connect more than one WhatsApp number?+
Yes — there's no limit on how many WhatsApp channels you connect, each with its own routing rules and reply mode.
Can I control which conversations the AI actually handles?+
Yes — routing rules let you match on the customer's number, what they wrote, their language, or the time/day, then send that match to a specific agent, a different reply mode, a tag, or escalate it straight to a human instead of the AI.
Can I review replies before they send?+
Yes — choose Draft mode when connecting, and a teammate reviews each AI reply before it sends. Switch to Auto-reply once you're confident in the accuracy.