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AI Behavior & Settings
Identity, personality, and agent status.
Agent identity: name, language, and timezone
The basic settings that identify your agent internally and set its operating context.
Personality: Role and Tone
Choose what your agent focuses on and how it sounds, in two simple radio-button choices.
Extra instructions: custom rules in plain English
Add specific rules for your agent to follow, written the way you'd tell a new employee.
AI re-ranking (Pro plan)
A Pro-plan accuracy boost that re-checks retrieved knowledge before Caro replies, at a small latency cost.
Pausing and resuming your agent
Three states — Active, Inactive, Draft — for taking your agent offline without removing the widget.