Match the right product to the right pet, every time
Vosaire matches a product to a customer's specific pet — breed, size, life stage, allergies — from your real catalog, manages reorder subscriptions, and never guesses at veterinary advice.
What actually drives support in a pet products store
A product mismatched to a pet's size or life stage becomes a return
Allergy and ingredient questions repeat, order after order
A missed reorder reminder is a lost customer, not just a late shipment
Running out of food is urgent — a slow reply loses the sale to a competitor
Matches the product to the pet, not just the search term
A shopper describes their pet — a puppy, a large breed, an allergy — and Vosaire matches it to a real product from your catalog, not a generic best-seller.
- Answers from your actual product descriptions — life stage, breed size, ingredients
- Handles follow-up allergy or ingredient questions in the same reply
- Never invents a product or ingredient that isn't in your catalog
Life stage
Large Breed Puppy Formula
Chicken-free · salmon-based
Never miss a reorder
Pet food and treats run out on a schedule — Vosaire knows a subscription's real status and can apply a real discount to keep a customer renewing instead of switching brands.
- Subscription and reorder status pulled live from Shopify, not a stale copy
- Generates a real discount code for a renewal or a hesitant first-time buyer
- Never confuses a reorder question for a veterinary one
Immunity Boost — Subscription
Next shipment: 3 days
Reorder code
RENEW15 — 15% off
One agent, every language and channel
The same trained agent — and the same trust boundaries around veterinary advice — across your widget, Gmail, and WhatsApp, replying in whatever language a customer writes in.
- Detects and replies in any language automatically, no setup
- Same catalog, order data, and escalation behavior on every channel
- Instagram DM is planned, not live yet — see the FAQ below
Widget · Gmail · WhatsApp · Telegram
One trained agent — same catalog and order data everywhere
A real conversation, match to reorder
From install to answering customers
Same day
Install & auto-train
Vosaire trains itself on your products, pages, and policies the moment you install — no manual setup.
A few minutes
Connect your channels
The storefront widget is live instantly. Gmail, WhatsApp, and Telegram each connect in minutes, no developer needed.
Live
Answering real questions
Most merchants are live answering real customer questions the same day they install.
Everything else it handles, out of the box
- Live order and shipment tracking, pulled from Shopify
- Generates a real discount code on the fly to close a hesitant sale
- Flags low stock in the conversation itself — "only 3 left," not a guess
- Captures interest on a sold-out product and follows up when it's back
Frequently asked
Can it recommend the right food or product for a specific pet?+
Yes — it answers from your real catalog, so if your product descriptions cover life stage, breed size, or ingredients, it can match a customer's pet to the right product instead of guessing.
Will it give veterinary or health advice?+
No — it answers strictly from your own product and policy content and has no independent veterinary knowledge to inject. Anything health-specific for a customer's pet gets escalated to your team instead of a guess.
Can it manage subscription reorders?+
Yes — subscription and reorder status pull live from Shopify, so a customer asking about their next shipment gets a real answer, and it can apply a real discount code to a renewal.
Does it work across WhatsApp and email too?+
Yes — the same trained agent answers on your storefront widget, Gmail, and WhatsApp, all included on every plan.
Does it work in languages other than English?+
Yes — it detects the language a customer writes in and replies in kind, automatically, no setup required.
