Handle reorders and routine questions — never medical advice
Vosaire answers order, subscription, and shipping questions instantly from your real Shopify data. Anything health-specific gets escalated to your team — it never guesses at dosage or medical advice.
What Vosaire will never do here
- Answers strictly from your own product and policy content — it has no independent medical knowledge to inject
- Never gives dosage, interaction, or medical advice beyond what you've documented yourself
- Escalates any health-specific question straight to your team instead of guessing
Knows a subscription is coming before the customer asks
A supplement customer's most common question isn't about the product — it's “when's my next shipment,” or “can I get a discount on my renewal.” Vosaire answers both live.
- Subscription and reorder status pulled live from Shopify, not a stale copy
- Generates a real discount code for a renewal or a hesitant first-time buyer
- Never confuses a subscription question for a medical one
Immunity Boost — Subscription
Next shipment: 3 days
Reorder code
RENEW15 — 15% off
A real answer to “where's my order”
Order and shipment status come straight from Shopify in real time — not a cached status that's a day out of date.
- Live order lookup and shipment tracking, every time
- Flags low stock honestly instead of letting a customer order something that's gone
- Captures back-in-stock interest and follows up automatically
Order #4821
Shipped — arrives Thursday
Pulled live from Shopify, not a cached status
One agent, every language and channel
The same trained agent — and the same trust boundaries around medical advice — across your widget, Gmail, and WhatsApp, replying in whatever language a customer writes in.
- Detects and replies in any language automatically, no setup
- Same catalog, order data, and escalation behavior on every channel
- Instagram DM is planned, not live yet — see the FAQ below
Widget · Gmail · WhatsApp · Telegram
One trained agent — same catalog and order data everywhere
A real conversation, including where it draws the line
From install to answering customers
Same day
Install & auto-train
Vosaire trains itself on your products, pages, and policies the moment you install — no manual setup.
A few minutes
Connect your channels
The storefront widget is live instantly. Gmail, WhatsApp, and Telegram each connect in minutes, no developer needed.
Live
Answering real questions
Most merchants are live answering real customer questions the same day they install.
Everything else it handles, out of the box
- Product Q&A from your real catalog — ingredients, servings, certifications
- Escalates to your team with full context when it's genuinely unsure
- Flags low stock in the conversation itself — "only 3 left," not a guess
- Captures interest on a sold-out product and follows up when it's back
Frequently asked
Will the AI ever give medical or dosage advice?+
No — it answers strictly from your own product and policy content and has no independent medical knowledge to inject. Anything health-specific gets escalated to your team instead of a guess.
Can it handle subscription and reorder questions?+
Yes — order status, shipment tracking, and subscription details all pull live from Shopify, so a customer asking "when's my next shipment" gets a real answer, not a placeholder.
What happens if a customer asks something it genuinely doesn't know?+
It says so plainly and offers to flag it for your team, rather than guessing — the same behavior that keeps it from inventing an answer to a health question.
Can it apply a discount to a renewal or reorder?+
Yes — you set the discount type, amount, and limits, and it applies your rules on request.
Does it work in languages other than English?+
Yes — it detects the language a customer writes in and replies in kind, automatically, no setup required.
