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Supplements & Wellness

Handle reorders and routine questions — never medical advice

Vosaire answers order, subscription, and shipping questions instantly from your real Shopify data. Anything health-specific gets escalated to your team — it never guesses at dosage or medical advice.

Capsules and supplement pills spilling from a white bowl
Built to know its limits

What Vosaire will never do here

  • Answers strictly from your own product and policy content — it has no independent medical knowledge to inject
  • Never gives dosage, interaction, or medical advice beyond what you've documented yourself
  • Escalates any health-specific question straight to your team instead of guessing
Repeat customers

Knows a subscription is coming before the customer asks

A supplement customer's most common question isn't about the product — it's “when's my next shipment,” or “can I get a discount on my renewal.” Vosaire answers both live.

  • Subscription and reorder status pulled live from Shopify, not a stale copy
  • Generates a real discount code for a renewal or a hesitant first-time buyer
  • Never confuses a subscription question for a medical one

Immunity Boost — Subscription

Next shipment: 3 days

Reorder code

RENEW15 — 15% off

Order tracking

A real answer to “where's my order”

Order and shipment status come straight from Shopify in real time — not a cached status that's a day out of date.

  • Live order lookup and shipment tracking, every time
  • Flags low stock honestly instead of letting a customer order something that's gone
  • Captures back-in-stock interest and follows up automatically

Order #4821

Shipped — arrives Thursday

Pulled live from Shopify, not a cached status

Everywhere, every language

One agent, every language and channel

The same trained agent — and the same trust boundaries around medical advice — across your widget, Gmail, and WhatsApp, replying in whatever language a customer writes in.

  • Detects and replies in any language automatically, no setup
  • Same catalog, order data, and escalation behavior on every channel
  • Instagram DM is planned, not live yet — see the FAQ below

Widget · Gmail · WhatsApp · Telegram

ENDEFRESPT-BRNL

One trained agent — same catalog and order data everywhere

See it in action

A real conversation, including where it draws the line

Aria WellnessOnline now
Message Aria Wellness…
How it works

From install to answering customers

1

Same day

Install & auto-train

Vosaire trains itself on your products, pages, and policies the moment you install — no manual setup.

2

A few minutes

Connect your channels

The storefront widget is live instantly. Gmail, WhatsApp, and Telegram each connect in minutes, no developer needed.

3

Live

Answering real questions

Most merchants are live answering real customer questions the same day they install.

Also included

Everything else it handles, out of the box

  • Product Q&A from your real catalog — ingredients, servings, certifications
  • Escalates to your team with full context when it's genuinely unsure
  • Flags low stock in the conversation itself — "only 3 left," not a guess
  • Captures interest on a sold-out product and follows up when it's back
AI Visibility & AEO iconAI Visibility & AEO

Is ChatGPT recommending your supplement store?

More shoppers now ask an AI assistant what to buy before they ever search. If it names other brands, you never get the visit. Vosaire's second app shows where you stand and helps you get named.

  • Asks ChatGPT, Gemini and Perplexity the questions your buyers ask
  • Shows which brands they name instead of you, and why
  • Writes the page, blog post or Reddit answer that fills each gap

Supplements & Wellness shoppers ask AI

  • Which magnesium is best for sleep?
  • Are there creatine gummies that actually work?
  • Which protein powder brands are third-party tested?

Each answer names a few brands. AI Visibility tells you whether yours is one of them, in every assistant your buyers use.

Questions

Frequently asked

Will the AI ever give medical or dosage advice?+

No — it answers strictly from your own product and policy content and has no independent medical knowledge to inject. Anything health-specific gets escalated to your team instead of a guess.

Can it handle subscription and reorder questions?+

Yes — order status, shipment tracking, and subscription details all pull live from Shopify, so a customer asking "when's my next shipment" gets a real answer, not a placeholder.

What happens if a customer asks something it genuinely doesn't know?+

It says so plainly and offers to flag it for your team, rather than guessing — the same behavior that keeps it from inventing an answer to a health question.

Can it apply a discount to a renewal or reorder?+

Yes — you set the discount type, amount, and limits, and it applies your rules on request.

Does it work in languages other than English?+

Yes — it detects the language a customer writes in and replies in kind, automatically, no setup required.