You can invite anyone from your team to your Vosaire organization. Team members can manage agents, view conversations, and access analytics depending on their role.
Inviting someone
- Go to Settings → Team
- Click Invite Member
- Enter their email address
- Select their role (Admin or Member)
- Click Send Invite
They'll receive an email with a link to accept the invitation. The link is valid for 48 hours — if they don't accept in time, you can resend it from the Team page.
Roles
Admin — full access to everything in the organization: agents, channels, sources, conversations, analytics, settings, billing, and team management. Admins can also invite other admins.
Member — can view and manage agents, conversations, and sources. Cannot access billing settings or invite new members.
If you're unsure which role to assign, start with Member. You can always upgrade them to Admin later.
Pending invitations
The Team page shows both active members and pending invitations. For pending invitations you can:
- Resend — sends the invite email again (useful if they missed it)
- Revoke — cancels the invitation before it's accepted
Removing a team member
To remove someone from the organization: Settings → Team → click the menu next to their name → Remove from organization.
Removed members immediately lose access to the dashboard. Any agents, channels, or sources they created remain in the organization — those are organization resources, not personal ones.
How many team members can I invite?
The number of seats depends on your plan. Check Settings → Billing to see your current seat count and plan limits. If you need more seats, you can upgrade or add seats from the billing page.