AI Visibility docs / Getting started
How the app works: a tour of every page
The app asks AI assistants the questions your buyers ask, with live web search on, the way a real shopper's chat would. It shows who they recommend and why, helps you fix what holds you back, and checks again on a schedule to show what changed.
It works in a loop:
- Your buyer questions. Questions shoppers ask about what you sell, written from your products. You can edit them.
- We ask AI assistants. ChatGPT on every plan; Gemini and Perplexity on Growth; Claude and Grok on Pro.
- We see who they recommend. Every brand named, in what place, and which pages the AI read.
- You fix what holds you back. Product details, pages that answer lost questions, AI access, and sites to get listed on.
- We check again. Weekly on paid plans, monthly on Free, plus re-checks whenever you want them.
The pages in the app
| Page | What it shows | Guide |
|---|---|---|
| Home | Your AI readiness score, this week's changes, things waiting for your review, and the next best actions | This page |
| AI Visibility | Your visibility score, every buyer question and who AI named, where you can win, what AI gets wrong, coverage and markets | Visibility score and buyer questions |
| Competitors | The brands AI recommends instead of you, the questions they beat you on, why, and where to get mentioned | Competitors and why they win |
| Fill AI gaps | Questions where AI doesn't mention you, and pages or blog posts written to answer them | Fill AI gaps |
| Products | How ready each product is for AI shopping, and AI-written fixes for what's missing | Fix products with AI |
| What to fix | Every change that should get you recommended more, most impact first | What to fix |
| AI sales | Visits and orders from AI assistants | AI sales tracking |
| AI Access | Whether AI can reach your store, the AI shopping agent test, and instant indexing | AI access check |
| Settings | Store & AI writing, email reports, plan & billing, privacy requests | Settings and email reports |
Your AI readiness score
Home shows one score out of 100 for how ready your store is to be recommended by AI assistants. It's made of four parts:
| Part | Weight | What it measures |
|---|---|---|
| Recommended | 40% | How AI assistants answer your buyer questions now. First place counts most, lower places less, not named nothing. |
| Product data | 30% | How complete your products' details are: descriptions, categories, photos, barcodes, prices |
| AI access | 15% | Whether your store is open, AI crawlers are let in, and your refund and shipping policies are published |
| Accuracy | 15% | Whether what AI says about your store is true. Each wrong claim takes points off. Checked on Growth and Pro. |
Aim for 80 or more. A part the app can't measure yet (for example, before your first scan) is left out of the score until it can.
Nothing changes without you
The app installs with read-only access. Product fixes, pages and blog posts are drafts: nothing changes in your store until you review and apply it. The first time you apply a change, Shopify asks you to grant the extra permission it needs.
See where AI recommends your store. Free plan, no credit card.