FAQ & troubleshooting

Quick answers, and what to do when results look wrong or nothing shows.

Frequently asked questions

Short answers about AEO, which AI assistants are checked, how close results are to what shoppers see, guarantees, and whether the app changes your store.

Troubleshooting: when results look wrong or empty

What to check when AI never names your store, a competitor shows as you, AI sales stays empty, a scan seems stuck, or checks have paused.