FAQ & troubleshooting

Quick answers, and what to do when keys, the feed, tracking or ads don't work.

Frequently asked questions

Short answers about ChatGPT ads, who pays for ad spend, what the agent may do, where your ads live, tracking, and whether the app changes your store.

Troubleshooting: keys, feed, tracking, ads and plans

What to check when a key isn't accepted, products can't be sent, the pixel isn't found, events don't reach OpenAI, ads are rejected, the agent is quiet, or your plan didn't update.