The best Richpanel alternative for Shopify
One flat monthly rate, no per-conversation fees, and 21 more real capabilities than Richpanel — see the full breakdown below.
capabilities Richpanel doesn't have
The 32 capabilities below are real, seeded Vosaire features (see the full list further down this page) — not a neutral third-party checklist. Richpanel's 11 count comes from direct research into its own site and product docs — not just its thin Shopify App Store listing — verified 2026-09-12. A dash means no evidence was found, not a claim the capability is unavailable.
Vosaire vs Richpanel, side by side
| Feature | Vosaire | Richpanel |
|---|---|---|
| Flat-rate pricing — no per-message overage fee | ||
| Order status tracking | ||
| Live inventory awareness ("only 3 left") | ||
| Full-height, full-screen chat mode | ||
| Unlimited products & pages trained on | ||
| Remembers customers across visits | ||
| Revenue attribution dashboard | ||
| Sales agent — checkout links included | ||
| Cart abandonment recovery | ||
| Coupon creation on the fly | ||
| Cancellation intake flow | ||
| Back-in-stock capture | ||
| Draft order creation | ||
| Gmail inbox integration | ||
| WhatsApp channel | ||
| Telegram channel | ||
| Proactive engagement (auto-open teaser) | ||
| Developer REST API | ||
| Custom API tools (call your own systems) | ||
| Conversation routing rules | ||
| CSAT / sentiment analytics | ||
| AI re-ranking for answer accuracy | ||
| Brand terminology dictionary | ||
| Customer metafield enrichment | ||
| White-label — remove app branding | ||
| Free trial before you pay | ||
| Email OTP verification for customer identity | ||
| Automated cart-recovery & coupon-expiry email sequences | ||
| Product recommendation & sales insights | ||
| Marketing consent capture (email/SMS opt-in) | ||
| AI-suggested follow-up questions | ||
| True multi-store management — one account, shared dashboard |
A dash means we found no evidence of that capability on Richpanel's own site and product docs as of 2026-09-12— researched directly, not read off its thin Shopify App Store listing — not a claim it's unavailable. See their Shopify listing or their own site for the latest.
Everything you get with Vosaire
Flat-rate pricing — no per-message overage fee
Only VosaireOrder status tracking
Live inventory awareness ("only 3 left")
Only VosaireFull-height, full-screen chat mode
Only VosaireUnlimited products & pages trained on
Only VosaireRemembers customers across visits
Only VosaireRevenue attribution dashboard
Sales agent — checkout links included
Only VosaireCart abandonment recovery
Only VosaireCoupon creation on the fly
Only VosaireCancellation intake flow
Back-in-stock capture
Only VosaireDraft order creation
Only VosaireGmail inbox integration
Only VosaireWhatsApp channel
Telegram channel
Only VosaireProactive engagement (auto-open teaser)
Developer REST API
Custom API tools (call your own systems)
Only VosaireConversation routing rules
CSAT / sentiment analytics
AI re-ranking for answer accuracy
Brand terminology dictionary
Only VosaireCustomer metafield enrichment
Only VosaireWhite-label — remove app branding
Only VosaireFree trial before you pay
Email OTP verification for customer identity
Only VosaireAutomated cart-recovery & coupon-expiry email sequences
Only VosaireProduct recommendation & sales insights
Only VosaireMarketing consent capture (email/SMS opt-in)
Only VosaireAI-suggested follow-up questions
Only VosaireTrue multi-store management — one account, shared dashboard
Worth knowing about Richpanel
- • Richpanel runs two different, actively-live pricing structures for the same product at once: its own site (richpanel.com/pricing) charges $99/seat/month plus $0.20 per AI-handled conversation, while its Shopify App Store listing shows flat $89-$119/mo tiers that also meter AI conversations at $0.20 each separately. Neither appears stale — both were fetched live on the same day. A prospective merchant comparing only the Shopify-listed sticker price would miss the per-conversation AI fee that applies either way.
- • The advertised "50% automated in 30 days or every dollar back" guarantee is narrower than the tagline implies once you read the actual terms: it's a one-time-per-organization guarantee, covers only the subscription fee for that single 30-day window (not usage charges or add-ons), excludes numerous scenarios (new channels, unsupported languages, third-party outages), and Richpanel can deny a claim if it believes the merchant's own actions depressed the resolution rate.
- • The self-service portal — Richpanel's flagship differentiator — is a separate paid add-on layered on top of seat and AI-usage fees, so real-world total cost for a small team is commonly cited well above the advertised entry price.
- • No evidence of Gmail or Telegram channel support, live inventory awareness, on-the-fly coupon generation, cart-abandonment recovery, or a custom-terminology dictionary across any of Richpanel's own pages.
What each one actually costs
Vosaire — billed through Shopify
Free
See Vosaire answer your customers — free, no credit card required.
- 100 AI replies / month
- Train on up to 250 products
- Up to 50 pages/blog posts trained
- Widget on storefront — no code
- Order status tracking
Starter
Add AI support to your Shopify store today.
- 1,000 AI replies / month
- Unlimited products & pages trained on
- Product Q&A from your catalog
- Store policies & FAQ knowledge base
- Widget on storefront — no code
Growth
Deeper analytics, CSAT insights, and revenue attribution.
- 5,000 AI replies / month
- Everything in Starter, plus:
- Gmail inbox — reply to support emails
- Full-height, full-screen chat mode
- Customer memory — remembers shoppers
Pro
Every Vosaire feature, for scaling single-store merchants.
- 15,000 AI replies / month
- Everything in Growth, plus:
- Sales agent — cart recovery, proactive recommendations, coupons, checkout links
- Automated reminders — abandoned cart, unfinished checkout & expiring coupons
- AI re-ranking for higher answer accuracy
Scale Multi-Store
For merchants running multiple Shopify stores.
- 40,000 AI replies / month, shared across stores
- Unlimited products trained on
- Up to 5 Shopify stores, each with its own independently-trained AI agent
- Unified "All Stores" dashboard — conversations, revenue, analytics, channels
- Bulk-clone knowledge sources & widget design across stores
Richpanel — verified 2026-09-12
| Plan | Price/mo | Included | Notes |
|---|---|---|---|
| Helpdesk (per seat) | $99.00 | Unlimited conversations | richpanel.com's own current pricing — no per-ticket fee on seats, but AI-handled conversations meter separately at $0.20 each (next row). The Shopify App Store listing shows a materially different structure for the same product — see caveats. |
| AI Agents (usage add-on) | Custom | Unlimited conversations | $0.20 per AI-handled conversation (one full back-and-forth thread, not per message), billed on top of the seat price, no flat cap |
| PRO (Shopify listing) | $89.00 | Unlimited conversations | Connect up to 2 stores; AI conversations still metered at $0.20 each on top; 14-day trial |
| PRO MAX (Shopify listing) | $119.00 | Unlimited conversations | Adds SMS, Social Media AI, CSAT surveys, Multiple Brands; AI conversations at $0.20 each; 14-day trial |
Richpanel meters usage differently from Vosaire's AI-reply-based plans, so a direct cost-per-reply figure isn't apples-to-apples here — see the notes column above for how each plan is actually metered.
Where Richpanel might actually fit better
Richpanel's own site charges $99/seat plus $0.20 per AI-handled conversation — a real usage meter its '50% automated or money back' marketing doesn't foreground, and one that runs alongside a materially different flat-tier structure on its own Shopify listing. Vosaire's flat reply-based plans have no seat count and no per-conversation fee to track.
When it's the better pick: If you're running a multi-agent human support team across several brands or stores and want a full ticketing helpdesk with AI resolution bolted on — and per-seat plus per-conversation metering doesn't concern you — Richpanel's genuinely bundled multi-store and channel breadth (phone, SMS, social) is a real capability beyond what a single-agent tool offers.
Vosaire vs Richpanel — FAQ
Is Vosaire a good alternative to Richpanel?+
If you're a Shopify merchant looking for AI support with native order tracking, product Q&A, and no per-conversation billing, Vosaire is built specifically for that. Richpanel's own site charges $99/seat plus $0.20 per AI-handled conversation — a real usage meter its '50% automated or money back' marketing doesn't foreground, and one that runs alongside a materially different flat-tier structure on its own Shopify listing. Vosaire's flat reply-based plans have no seat count and no per-conversation fee to track.
How does Vosaire's pricing compare to Richpanel?+
Richpanel meters usage differently from Vosaire (conversations rather than AI replies), so a direct price comparison requires converting between units — see the notes in the pricing table for how we approached that.
What does it cost to switch from Richpanel to Vosaire?+
Nothing beyond your Vosaire subscription — there's no setup fee or migration charge, and Vosaire's Free plan (no credit card required) lets you try it fully before you cancel anything else.
Is there a free trial?+
Vosaire has a genuinely free plan, no credit card required — not just a trial. Every paid plan also includes a 7-day free trial, billed through Shopify, with no charge until the trial ends.
Try Vosaire free — no credit card required
Install free5.0 on the Shopify App StoreVosaire is not affiliated with Richpanel. Pricing and features were researched directly from Richpanel's own site and product docs on 2026-09-12 and may have changed since — see its Shopify listing for the latest. All trademarks belong to their respective owners.
See everything Vosaire can do, or compare it against other Shopify apps.