The best Chatty alternative for Shopify
One flat monthly rate, no per-conversation fees, and 15 more real capabilities than Chatty — see the full breakdown below.
capabilities Chatty doesn't have
Vosaire 32/32 · Chatty 17/32
vs. Chatty, real numbers
Verified 2026-09-11
Vosaire's Starter plan includes 2,000 AI replies for $15.99/mo. Real Vosaire conversations run 1–2 AI replies each depending on complexity (a single order-status lookup resolves in one reply; a multi-question thread takes more) — call it 1,000–2,000 AI conversations. On Chatty's Basic plan (100 included, then $0.40 each), reaching that volume would cost approximately $380–$780/mo.
The 32 capabilities below are real, seeded Vosaire features (see the full list further down this page) — not a neutral third-party checklist. Chatty's 17 count comes from direct research into its own site and product docs — not just its thin Shopify App Store listing — verified 2026-09-11. A dash means no evidence was found, not a claim the capability is unavailable.
Vosaire vs Chatty, side by side
| Feature | Vosaire | Chatty |
|---|---|---|
| Flat-rate pricing — no per-message overage fee | ||
| Order status tracking | ||
| Live inventory awareness ("only 3 left") | ||
| Full-height, full-screen chat mode | ||
| Unlimited products & pages trained on | ||
| Remembers customers across visits | ||
| Revenue attribution dashboard | ||
| Sales agent — checkout links included | ||
| Cart abandonment recovery | ||
| Coupon creation on the fly | ||
| Cancellation intake flow | ||
| Back-in-stock capture | ||
| Draft order creation | ||
| Gmail inbox integration | ||
| WhatsApp channel | ||
| Telegram channel | ||
| Proactive engagement (auto-open teaser) | ||
| Developer REST API | ||
| Custom API tools (call your own systems) | ||
| Conversation routing rules | ||
| CSAT / sentiment analytics | ||
| AI re-ranking for answer accuracy | ||
| Brand terminology dictionary | ||
| Customer metafield enrichment | ||
| White-label — remove app branding | ||
| Free trial before you pay | ||
| Email OTP verification for customer identity | ||
| Automated cart-recovery & coupon-expiry email sequences | ||
| Product recommendation & sales insights | ||
| Marketing consent capture (email/SMS opt-in) | ||
| AI-suggested follow-up questions | ||
| True multi-store management — one account, shared dashboard |
A dash means we found no evidence of that capability on Chatty's own site and product docs as of 2026-09-11— researched directly, not read off its thin Shopify App Store listing — not a claim it's unavailable. See their Shopify listing or their own site for the latest.
Everything you get with Vosaire
Flat-rate pricing — no per-message overage fee
Only VosaireOrder status tracking
Live inventory awareness ("only 3 left")
Full-height, full-screen chat mode
Only VosaireUnlimited products & pages trained on
Only VosaireRemembers customers across visits
Revenue attribution dashboard
Sales agent — checkout links included
Cart abandonment recovery
Coupon creation on the fly
Only VosaireCancellation intake flow
Back-in-stock capture
Only VosaireDraft order creation
Only VosaireGmail inbox integration
Only VosaireWhatsApp channel
Telegram channel
Only VosaireProactive engagement (auto-open teaser)
Developer REST API
Custom API tools (call your own systems)
Only VosaireConversation routing rules
CSAT / sentiment analytics
AI re-ranking for answer accuracy
Only VosaireBrand terminology dictionary
Only VosaireCustomer metafield enrichment
Only VosaireWhite-label — remove app branding
Free trial before you pay
Email OTP verification for customer identity
Only VosaireAutomated cart-recovery & coupon-expiry email sequences
Only VosaireProduct recommendation & sales insights
Marketing consent capture (email/SMS opt-in)
Only VosaireAI-suggested follow-up questions
True multi-store management — one account, shared dashboard
Worth knowing about Chatty
- • Chatty's own help docs claim its AI can send customers an in-chat checkout link with their current cart items — hands-on testing of the live app didn't confirm this actually works as advertised.
- • Chatty meters usage in AI conversations, not individual replies, and charges a flat $0.40 for every conversation over your plan's monthly cap — on Basic, Pro, and Plus alike. Annual billing knocks up to 15% off the sticker price, but the overage rate stays the same either way.
- • Every paid tier is also capped by product catalog size (500 to 20,000 products), on top of the conversation cap — two separate ceilings to plan around, not one.
- • Chatty's own site is internally inconsistent: one AI-capabilities page still lists order tracking as "coming soon," even though a separate, dedicated help page confirms it has already shipped.
- • Real Shopify App Store reviews report reinstalling the app forfeits free-trial eligibility (charged full price with no warning), plus a recurring "stuck in loops" reliability complaint spanning two years of reviews, alongside open bugs in FAQ indexing and mobile logout.
- • Multi-store management is real, but Plus-plan only ($199/mo) and accessed through a separate web-app portal outside the Shopify-embedded admin — not one unified Shopify-native experience. Each connected store (up to 10) is billed separately at the full $199/mo, with no pooled or bundled rate: managing 10 stores costs roughly $1,990/mo total.
What each one actually costs
Vosaire — billed through Shopify
Free
See Vosaire answer your customers — free, no credit card required.
- 100 AI replies / month
- Train on up to 250 products
- Up to 50 pages/blog posts trained
- Widget on storefront — no code
- Order status tracking
Starter
Add AI support to your Shopify store today.
- 2,000 AI replies / month
- Unlimited products & pages trained on
- Product Q&A from your catalog
- Store policies & FAQ knowledge base
- Widget on storefront — no code
Growth
Deeper analytics, CSAT insights, and revenue attribution.
- 5,000 AI replies / month
- Everything in Starter, plus:
- Gmail inbox — reply to support emails
- Full-height, full-screen chat mode
- Customer memory — remembers shoppers
Pro
Every Vosaire feature, for scaling single-store merchants.
- 15,000 AI replies / month
- Everything in Growth, plus:
- Sales agent — cart recovery, proactive recommendations, coupons, checkout links
- Automated reminders — abandoned cart, unfinished checkout & expiring coupons
- AI re-ranking for higher answer accuracy
Scale Multi-Store
For merchants running multiple Shopify stores.
- 60,000 AI replies / month, shared across stores
- Unlimited products trained on
- Up to 5 Shopify stores, each with its own independently-trained AI agent
- Unified "All Stores" dashboard — conversations, revenue, analytics, channels
- Bulk-clone knowledge sources & widget design across stores
Chatty — verified 2026-09-11
| Plan | Price/mo | Included | Notes |
|---|---|---|---|
| Free | $0.00 | 50 conversations | AI trained up to 200 products, 1 seat, 90-day chat history |
| Basic | $19.99 | 100 conversations | 500 products cap, 5 seats, 12-month history; +$0.40/extra AI conversation |
| Pro | $68.99 | 500 conversations | 8,000 products cap, 10 seats, proactive engagement, cart recovery, unlimited history; +$0.40/extra conversation |
| Plus | $199.00 | 1,000 conversations | 20,000 products cap, unlimited seats, dedicated AI consultant; +$0.40/extra conversation |
Chatty meters usage differently from Vosaire's AI-reply-based plans, so a direct cost-per-reply figure isn't apples-to-apples here — see the notes column above for how each plan is actually metered.
Where Chatty might actually fit better
Chatty is genuinely deeper than its thin Shopify listing suggests — live inventory awareness, customer memory, round-robin routing, a real API, even real multi-store management. Vosaire still matches or beats it on every one of those, plus real gaps Chatty doesn't cover at all: no cap on products trained, real marketing-consent capture, no second meter (conversations AND product-catalog size) to manage your plan around, and multi-store at a fraction of the cost — Vosaire's Scale plan starts at $499.99/mo for up to 5 stores in one pooled, Shopify-embedded dashboard, versus Chatty charging full price per store with no bundle.
When it's the better pick: If you specifically want Chatty's round-robin team routing or its GraphQL/REST/webhook developer tooling — both real, both gated to Pro ($68.99) or Plus ($199) — and you're not relying on its documented in-chat checkout-link claim actually working as described, it covers that particular niche.
Vosaire vs Chatty — FAQ
Is Vosaire a good alternative to Chatty?+
If you're a Shopify merchant looking for AI support with native order tracking, product Q&A, and no per-conversation billing, Vosaire is built specifically for that. Chatty is genuinely deeper than its thin Shopify listing suggests — live inventory awareness, customer memory, round-robin routing, a real API, even real multi-store management. Vosaire still matches or beats it on every one of those, plus real gaps Chatty doesn't cover at all: no cap on products trained, real marketing-consent capture, no second meter (conversations AND product-catalog size) to manage your plan around, and multi-store at a fraction of the cost — Vosaire's Scale plan starts at $499.99/mo for up to 5 stores in one pooled, Shopify-embedded dashboard, versus Chatty charging full price per store with no bundle.
How does Vosaire's pricing compare to Chatty?+
Chatty meters usage differently from Vosaire (conversations rather than AI replies), so a direct price comparison requires converting between units — see the notes in the pricing table for how we approached that.
What does it cost to switch from Chatty to Vosaire?+
Nothing beyond your Vosaire subscription — there's no setup fee or migration charge, and Vosaire's Free plan (no credit card required) lets you try it fully before you cancel anything else.
Is there a free trial?+
Vosaire has a genuinely free plan, no credit card required — not just a trial. Every paid plan also includes a 7-day free trial, billed through Shopify, with no charge until the trial ends.
Try Vosaire free — no credit card required
Install freeVosaire is not affiliated with Chatty. Pricing and features were researched directly from Chatty's own site and product docs on 2026-09-11 and may have changed since — see its Shopify listing for the latest. All trademarks belong to their respective owners.
See everything Vosaire can do, or compare it against other Shopify apps.