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Vosaire
E-commerce

AI chatbot for Shopify that answers before customers leave

Vosaire connects to your Shopify store, learns your product catalog and policies, and responds instantly — on your website, via Gmail, on WhatsApp, or in Telegram — automatically. Order questions, returns, and shipping queries answered 24/7 without a support agent.

60%+
of Shopify support questions answered automatically
< 2s
average response time
24/7
coverage — no agents needed overnight

Selling on Shopify? Meet Caro — Vosaire's dedicated Shopify app, billed through your Shopify account.

Meet Caro →
The problem

Your customers ask the same questions. Your team answers them manually. Every day.

Shopify stores see the same support questions hundreds of times a week. Order status, shipping times, return policies, product comparisons. Every one of those is a manual reply your team sends — until now.

"Where is my order?" — asked 50 times a day

WISMO (Where Is My Order) queries are the single most common Shopify support request. They're 100% automatable — but most teams still answer them manually.

Returns and refunds eat your team's time

Return policy questions, refund timelines, exchange eligibility — all repetitive, all answerable from your store policies. Your team could be doing higher-value work.

Product questions slow down buying decisions

Customers asking about sizing, compatibility, ingredients, or shipping times before buying. Every unanswered question is a lost conversion.

Peak season volume breaks your team

Black Friday, holiday season, flash sales. Support volume spikes 5–10× overnight. You can't hire fast enough. Vosaire scales instantly.

The solution

Vosaire handles it all — product questions, order lookups, and helpdesk replies

Three capabilities built specifically for Shopify support automation.

Order tracking — live data

Looks up live order status mid-conversation

Connect Vosaire's no-code API tool builder to your Shopify orders API. When a customer asks "where is my order?", the AI agent looks it up in real time and replies with the exact tracking details — no human required.

  • Live order status, tracking number, and estimated delivery
  • Handles cancellation and return initiation queries
  • No code required — point-and-click REST connector
  • Works for logged-in and guest customers
Vosaire API tool builder for live order status lookup
Product knowledge

Trained on your entire store — products, policies, FAQs

Vosaire crawls your Shopify storefront and indexes everything: product descriptions, sizing guides, shipping policies, FAQs. It answers product questions accurately from your own content — not hallucinated.

  • Crawls your Shopify store URL automatically
  • Indexes product descriptions, meta content, and page text
  • Syncs automatically when your store content changes
  • Answers sizing, compatibility, and ingredient questions accurately
Vosaire knowledge sources panel showing Shopify store URL connected
Omnichannel reach

Meet Shopify customers on WhatsApp, Gmail, and Telegram too

Your website widget handles the live questions. But what about the customer who sends a WhatsApp message at midnight asking about their order? Or emails with a return question on Sunday? Connect all your channels to the same AI agent — trained on the same Shopify data — and they all get answered instantly.

  • Same AI agent, trained once, deployed on website + Gmail + WhatsApp + Telegram
  • WhatsApp order tracking and return queries answered automatically
  • Gmail replies drafted and sent — or reviewed by your team first
  • Routing rules handle VIP customers differently from first-time buyers
Vosaire channels tab showing website widget, Gmail, WhatsApp, and Telegram connected for a Shopify store
Setup

From Shopify store to live AI support in under 10 minutes

No developer. No complex configuration. Live in 10 minutes.

1

Install the Vosaire Shopify plugin

One-click install from the Shopify App Store. The plugin adds the chat widget to your storefront automatically — no theme editing required.

2

Connect your store URL

Paste your Shopify store URL into Vosaire's knowledge sources. It crawls your products, policies, and FAQ pages in minutes.

3

Set up the order lookup tool

Use the no-code API tool builder to connect your Shopify orders endpoint. The AI agent can now answer "where is my order?" automatically with live data.

4

Go live — your AI agent answers immediately

Your AI support agent is live on your store. It answers questions 24/7, escalates to your helpdesk when needed, and logs every conversation for review.

Integrations

Works with your existing tools

Native integrations for core tools — plus Zapier, n8n, and a public API for custom workflows.

Shopify logo

Shopify

One-click plugin install, native store crawl

Gorgias logo

Gorgias

Helpdesk auto-drafting for Shopify

FreeScout logo

FreeScout

Auto-draft replies in your FreeScout mailbox

Freshdesk logo

Freshdesk

Draft and send replies from Freshdesk automatically

Need a different integration? See all integrations →

FAQ

Vosaire for Shopify — FAQs

Start automating Shopify support today

Start free — your AI agent goes live on website, Gmail, and WhatsApp in under 10 minutes.

Start free — no credit card