Does Vosaire work with WooCommerce?

Yes. Vosaire crawls any URL including WooCommerce stores. For order lookup, use the API tool builder to connect your WooCommerce REST API endpoint.

How does the order tracking feature work?

You connect your orders API using Vosaire's no-code API tool builder. When a customer asks about their order and provides an order number, the AI agent queries your API live and replies with current status, tracking number, and estimated delivery.

Can Vosaire handle return requests?

Vosaire can answer return policy questions from your content and explain the process. For actual return initiation, connect your returns API as a tool and the AI agent can start the process mid-conversation.

Does Vosaire work on WhatsApp and Telegram?

Yes. Connect WhatsApp Business and Telegram in the channels tab. The same AI agent trained on your products and policies answers questions there — order tracking, returns, product queries. Available on Growth+ plans.

How does pricing work during peak season with high volume?

Vosaire is flat-rate — you pay the same monthly price regardless of conversation volume. High peak season is no more expensive than off-peak.

Can the AI agent handle multiple languages?

Yes. Vosaire responds in the language the customer writes in, using the LLM's multilingual capabilities. Set your default language in the AI agent configuration.

Online retail

AI support chatbot for e-commerce that deflects 60% of tickets automatically

Vosaire learns your product catalog, policies, and order data — and responds instantly — on your website, via Gmail, on WhatsApp, or in Telegram — automatically. Your team focuses on issues that actually need a human.

Start free — no credit card See how it works

60%+

of e-commerce support questions handled automatically

< 2s

response time vs 4–8 hour email queues

24/7

support without overnight staffing costs

The problem

E-commerce support is 80% the same 5 questions — answered manually, every time

Order status, return policies, shipping times, product details, discount codes. Your support team answers these dozens of times daily. They're fully automatable — and Vosaire does exactly that.

Order tracking clogs your support queue

WISMO queries account for up to 40% of all e-commerce support tickets. Vosaire connects to your order data and answers them live — without a human in the loop.

Return and refund questions are endlessly repetitive

Your return policy is published. Your team still explains it 30 times a day. Vosaire answers policy questions from your published content and can even initiate return flows via API.

Pre-purchase questions are lost conversions

A customer asking about sizing, shipping time, or product compatibility is ready to buy — but needs an answer now. Waiting 4 hours for an email reply costs you the sale.

Volume spikes at peak season with no warning

Black Friday, seasonal sales, and viral moments create instant support spikes. Vosaire handles any volume at flat cost — no emergency hiring, no quality drop.

The solution

Handle the entire pre- and post-purchase support cycle automatically

Product questions, order tracking, and returns — all automated.

Product knowledge

Answers any product question from your catalog

Vosaire indexes your entire product catalog — descriptions, specifications, sizing charts, compatibility notes, ingredients. It answers product questions accurately from your own content, increasing buyer confidence and conversion.

Crawls any e-commerce platform — Shopify, WooCommerce, Magento, or custom
Indexes all product pages, category descriptions, and FAQs
Answers sizing, shipping time, compatibility, and ingredient questions
Syncs automatically when you update product content

Vosaire chat widget answering a product question

Order management

Live order lookups — no customer login required

Connect Vosaire to your orders API using the no-code tool builder. The AI agent looks up order status, tracking numbers, and delivery estimates live — mid-conversation, for any customer who provides their order number.

Live order status and tracking number retrieval
Estimated delivery date and carrier information
Works for guest checkouts and logged-in customers
Can initiate return or cancellation flows via API

Vosaire API tool builder showing live order tracking lookup

Omnichannel reach

Answer e-commerce questions on every channel customers use

Pre-purchase questions come through live chat. Post-purchase questions arrive via Gmail. WhatsApp is growing fast for order updates. Telegram works for communities around your brand. Connect all of them to the same AI agent — trained on your products and policies — and none of those messages go unanswered.

Website widget, Gmail, WhatsApp Business, and Telegram — all connected
Order tracking via WhatsApp: customer sends order number, AI agent replies with tracking
Gmail return requests answered and triaged automatically
Routing rules: first-time buyers get a welcome flow, repeat customers get priority