Can Vosaire read my GitBook or Notion docs?

Yes. Paste your GitBook URL and Vosaire crawls all pages automatically. For Notion, connect your workspace directly. Both sync on schedule so answers stay current.

Does Vosaire work on WhatsApp and Telegram?

Yes. Connect WhatsApp Business and Telegram in the channels tab. The same AI agent trained on your docs answers questions there too — same knowledge base, same routing rules. Available on Growth+ plans.

Does it work with our existing helpdesk?

Vosaire integrates with FreeScout, Zendesk, Freshdesk, and Gorgias for helpdesk auto-drafting. It reads incoming tickets, drafts responses, and queues them for your team to review.

How does CSAT tracking work?

Vosaire sends a brief CSAT prompt at the end of each chat session. Scores are aggregated in the analytics dashboard with daily trend charts. Sentiment analysis runs automatically on every conversation regardless of whether CSAT is collected.

Can it answer questions about our pricing and plans?

Yes — connect your pricing page URL or upload a pricing PDF. The AI agent answers plan comparison, upgrade, and billing questions from your own content.

Software

AI support chatbot for SaaS that reads your docs and answers everything

Vosaire trains on your documentation, help center, and Notion workspace — and responds instantly — on your website, via Gmail, on WhatsApp, or in Telegram — automatically. Your CS team focuses on retention, not repetition.

Start free — no credit card See how it works

70%+

of SaaS support tickets deflected automatically

< 2s

average response time on any question

24/7

coverage across every time zone

The problem

Your CS team answers the same onboarding questions. Every. Single. Day.

SaaS companies spend 60–70% of support time on L1 tickets — questions your docs already answer. That's engineering talent wasted on "how do I reset my password?" instead of reducing churn.

Docs exist — but customers don't find them

You wrote the documentation. Customers still ask the same questions because they don't read docs before opening a ticket. Vosaire bridges the gap — it surfaces your docs as answers.

Onboarding queries slow down activation

New users have questions in their first hour. If support isn't instant, they churn before they activate. A 24/7 AI agent answers immediately — at any time zone.

Billing and account questions clog your queue

"Can I upgrade my plan?", "How do I cancel?", "What's included in Pro?" — repetitive, answerable, and time-consuming. Vosaire handles all of them from your pricing page and help center.

You can't measure satisfaction without CSAT

Most SaaS teams have no idea which support interactions drove churn. Vosaire tracks CSAT and sentiment on every conversation — giving you data to act on.

The solution

Vosaire turns your docs into a 24/7 support agent

Built for SaaS teams that move fast and can't hire a support army.

Knowledge base

Trained on your docs, help center, and Notion — in minutes

Connect your documentation URL, Notion workspace, or Google Drive. Vosaire indexes everything and keeps it current. Your users get instant, accurate answers — drawn directly from content you already wrote.

Crawls any documentation URL (GitBook, Notion, custom docs)
Syncs Notion workspaces and Google Drive folders
Auto re-syncs on schedule — answers stay current with product changes
Unanswered questions report shows what your docs are missing

Vosaire knowledge sources connected to SaaS documentation and Notion

Omnichannel support

Same AI agent — website, Gmail, WhatsApp, and Telegram

SaaS users ask questions everywhere. Some use your in-app widget. Others email support. Some message on WhatsApp or Telegram. Train your AI agent once on your docs, then connect every channel. The same knowledge base answers every question — wherever your users are.

Website widget, Gmail inbox, WhatsApp Business, Telegram — one agent, all channels
Routing rules send VIP customers or specific topics to a different agent
Draft mode for Gmail replies — team reviews before sending, always
Auto-send on chat and WhatsApp for high-confidence FAQ answers

Vosaire channels tab showing all connected channels for a SaaS team

Analytics

CSAT, sentiment, and churn signals on every conversation

Vosaire tracks satisfaction scores and sentiment automatically. See which features generate the most frustrated tickets, identify at-risk accounts before they churn, and measure CS quality over time.